Service Manager is limited to the number of concurrent users according to the Sage 300 LanPak user licenses you have installed.

Service Manager licensing restricts the number of Active Employees you may track in Service Manager.

The Standard Service Manager product allows you to track five Active Employees. Additional Employee Packs are available if you wish to track more Active Employees. These are available in 5, 10, 15, 20 or Open License Packs and may be added at any time. Please contact your Sage 300 Solution Provider for additional information about product licensing.

You must register the product to activate the licenses.

Product registration is usually the responsibility of your Sage 300 Solution Provider, but you can register product directly if you wish. Simply complete the Product Registration form at http://www.technisoft.com/support/productregistration.aspx.

A fully activated license file will be forwarded to you, normally within 24 hours of registering your product. Once the license file has been received it only needs to be copied to your Sage 300 Shared Data Directory as it is already activated.

The Sage 300 Shared Data Directory is usually located at:

<X>:\Program files\Sage300\

where

<X>:\Program Files\Sage300\ is the Sage 300 Shared Data Directory
<X> is the drive letter of the installation

Note:

•Only Active Employees may be assigned to Jobs.

•Additional Employee Packs require separate registration and license activation.