This section explains how to use the Service Manager Service Center Add-On.

For additional information about using Service Manager, refer to the Service Manager User Guide.

To use Service Center functionality, you must:

•Enable Service Center functionality in Company Options

•Set up the Service Centers - the number that you can set up will be determined by your Service Center licence

•Assign Employees to the Service Centers.
 

You may also:

•Assign Subcontractors to the Service Centers

•Set up a default Service Center for a Site

•Track Financial Statistics for the Service Center.