This section describes:

•how to access and use the Service Manager Help system

•how to use functions that are common to all Service Manager windows

•how to search for items in the Service Manager database and Document tree

Note: It is often possible to invoke Service Manager functions in a number of ways, e.g., from a menu item, from a toolbar icon, from a fast icon, and/or by right-clicking an item or node. Try each method to determine which works best for you. Keep in mind that this User Guide may not mention every possible method of accessing a Service Manager function.