General Site Requests do not relate to a specific piece of equipment. Examples of General Site Requests are cleaning of buildings, security or surveillance issues, environmental tests, cabling systems, light globe replacement, rubbish collection, etc.

Reference: Your internal reference number, e.g., a Purchase Order number.

Urgency: The urgency of the job.

Expected Response/Reason for Response: When is the job required and why is it required at that time?

If you select Specified, Any Time Before or Any Time After, you will need to provide a Reason for that Response and to select a future Response Date and Time. You can select Date and Time using the pickers.

Add Message: Type a message to send to the service company. Refer Chat for additional information about communicating between the service company and customer.

An example of a new General Site Request is shown below.

Click Save to save the request. The saved Request will be displayed in the Request list.