Warranty Agreements
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Overview
A Warranty Agreement is a "service agency" agreement that you have with Manufacturers or Vendors. Warranty Agreements cover Equipment only and can be used to maintain claims to the Manufacturer of the Equipment for service work and parts used to repair the Equipment covered under Manufacturer warranty.
A Warranty Agreement applies to a particular Model and can cover all Equipment for that Model or selected Equipment for that Model.
When you create a Job for the repair, if the Equipment is covered by a Warranty Agreement then that Warranty Agreement will list in the Agreement Cover section of the Equipment record.
When you bill for the Services and Items used in the repair, the amount of the repair covered by the Warranty Agreement will be shown on the Service or Item record as "Less Agreement Cover". That amount will be charged to / recovered from the Manufacturer / Vendor with which you have the Warranty Agreement.