There are several options that need to be set before you can set up Service Centers and use Service Center functionality.

Use Service Center Functionality

Tick the Use Service Center Functionality check box in
 
» » » Processing tab

This will enable the Service Centers icon in V/M Setup » V/M General.

Track Financial Distribution Statistics for Service Centers

To track Financial Distribution Statistics by Service Center, tick the Track Service Centers check box in
» » » Misc. tab

Refer to the Financial Statistics section in the Service Manager User Guide for additional information. Select Service Centers in the Display field.