Introduction

The Service Manager Serialized Inventory Add-On is an optional Service Manager product. It adds to Service Manager's existing serialization functionality and enables direct integration of Service Manager with the Sage 300 Serialized Inventory module.

Serialize items at the point of receipt in Purchase Orders. At the point of sale in Service Manager, select serial numbers receipted at the point of Purchase Order using the Sage 300 Serialized Inventory tables.

You can enter a Serial Number at the Point of Sale in Service Manager by typing one in manually or scanning one in, or choose one from the Serialized Inventory Tables. This reduces keyboard error, speeds up processing at the Point of Sale or when Invoicing, and provides additional audit functionality for inventory.

An Audit Record is added to the Serialized Inventory Tables when a piece of Equipment from Serialized Inventory is inserted onto a Job in Service Manager. Audit records are also added if the Item is sold or worked on.

The Service Manager Serialized Inventory Add-On also provides the ability to work on Serialized Items of inventory that exist in the Sage 300 Serialized Inventory tables. That can be very useful for Job Costing and Life Cycle cost issues.

The Equipment Build function also works with Service Manager Serialized Inventory Add-On by providing access to the Serialized Inventory Tables when posting and creating Equipment from Items in the Build List.

You can Auto Create Equipment records from Items in Serialized Inventory. Equipment can be created from Serialized Inventory in two ways; when the Serial Number is sold on an Item line in a Document and subsequently created using the Auto Create Equipment program; or when the Equipment is "auto created" directly from the Auto Create Equipment program, using the S/N Serial Numbers drop-down to create from Serialized Inventory. The latter option is only available if the Service Manager Serialized Inventory Add-On is installed.

Further Information

If you are an End User and would like more information about this product, please contact your Sage 300 Solution Provider.

If you are a Business Partner and would like more information about this product, please contact Technisoft at technisoft@technisoft.com.